Emergency Calling System

The RRPS Notification System is used for school-wide and district-wide emergency calls, such as school lock downs, and weather related delays, as well as information of general interest.  Messages may be sent by phone, by e-mail, by text, or a combination of methods. If there is an emergency situation specifically with your child, school staff will contact you directly via the emergency numbers you provided when your registered.
 
Not Receiving Calls:
All contact information is based upon parents/guardians enter in the online registration system at the time they register their children.  Very important: If your phone number or e-mail address changes, please promptly contact the registrar's office(s) at the school(s) your children attend so your records can be updated. This will allow information to reach you more promptly in case of emergency.  If you have children in more than one school, please be sure to make the change at all of the schools. 
 
Receiving Calls In Error:
If you are receiving calls and do not have children in our school system, please listen carefully to the message and make a note of the following information:
  a. Student Name
  b. School Name
  c. Reason for the call
  d. Date of call
 
Then, please contact the school that made the emergency call and let them know you were called in error (see table below). Please give them the phone number that was called in error and the above information.  Keep in mind the information may not be fixed immediately, we may need to contact the parent/guardian on record with that phone number to verify their contact information in order to make the correction in the system.

If you have received a call and you are not the parent of (or the emergency contact for) an RRPS student, you may also call 896-0667, press "8," and leave a message.

Opting out of receiving notifications:  Pursuant to federal law, you may opt out of receiving notifications via phone at any time.  You may do so by:
  • Contacting your school registrar to request your number be removed from our mass notification calls for non-emergency calls, or for all calls
  • Calling the district office main number, (505) 896-0667, and pressing “8” to be connected to our bad phone number mailbox.
  • Click here for instructions to Opt out from receiving text messages.

Email notifications include instructions for unsubscribing at the bottom of the message.  Please bear in mind that if you unsubscribe, you will not receive emergency notifications via email. 

Middle Schools "Safe Arrival" Calls:
All RRPS middle schools make AUTOMATED daily "Safe Arrival Calls". These calls are to inform you when your middle school child is not at school and is marked as unexcused. 
 
Calls are made within 2 hours after the start of school. Please make sure to answer these calls if at all possible. Manual calls will be made if the automated calling system was unsuccessful making contact (Only a call answered is considered successful, not calls received by an answering machine). To avoid receiving one or more attendance calls when you are aware your child will be absent, please notify the school at least one hour prior to the start of school. 
 
If you receive a call:  Please call the school Attendance Office IMMEDIATELY to let them know the reason for your child's absence or if your child should be in school.

School Contact Information:
Pre-School and Elementary Schools
Location
Phone#
Extension
Location
Phone#
Extension
Shining Stars Pre-School
892-7735
511
Cielo Azul Elementary
338-2320
511
Colinas Del Norte
896-3378
510
Enchanted Hills
891-8526
511
Ernest Stapleton
891-8473
510
Maggie M. Cordova
994-0229
511
Martin Luther King Jr
892-2575
510
Puesta Del Sol
994-3305
105
Rio Rancho Elem.
892-0220
511
Sandia Vista
338-2526
510
Vista Grande
771-2366
116
 
 
 
Middle Schools
Eagle Ridge
892-6630
340
Lincoln
892-1100
500
Mountain View
867-0711
340
Rio Rancho Middle
891-5335
229
High Schools and Alternative
Rio Rancho High
896-5646
5646
V. Sue Cleveland High
938-0300
2311
Independence High
338-4658
104
Rio Rancho Cyber Academy
892-7222
113